We do ship internationally, however there is no guarantee of delivery and customers who wish to receive an international tracking number must pay an additional cost. Please email info@akelasurf.com for more information.

Stay tuned, for our promotion of FREE shipping on any orders to Canada & USA!

USA Orders:It may take 1-2 business days to process your order. We ship Monday through Friday, excluding weekends and holidays. Though we do our best, orders are not guaranteed to ship the same day. Please allow up to 2 business days for orders to process. All orders are shipped via USPS with expected delivery between 5-10 days.Canadian orders:It may take 1-2 business days to process your order. We ship Monday through Friday, excluding weekends and holidays. Though we do our best, orders are not guaranteed to ship the same day. Please allow up to 2 business days for orders to process. All orders are shipped via Canada Post with expected delivery between 5-7 days.

We cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes and fees charged by your government. Please contact your country's customs office for respective charges and rates on package coming outside of your country.

We accept PayPal, Visa and Mastercard

If you do want to exchange and return your product, please contact us first to get a RA#. It must be return in this original package with the hangtag.

DISCOUNT|SALES

There's NO RETURN, REFUND OR EXCHANGE for any orders purchases with any DISCOUNT code and on sales. Its FINAL SALES, Sorry!

Yes, Returns do not cover the shipping and handling charges. Meaning, we are not providing return ticket. Shipping charges for all returns must be paid prior by the sender, and you also have to pay the insurance costs, a tracking number will do! You are responsible for any loss or damage of package that may occur during shipment of returning a package. We cannot guarantee that we will receive the item you are returning, this is why we are highly recommend to get a tracking number.

Shipping and handling charges are non-refundable, unless is our mistake.

Please note that sales tax is not included in listed prices. These collected taxes are mandated by your state and provincial governments. Akela Surf in no way benefits from this.

All prices listed are in CAD currency by default. Prices are calculated at the current exchange rate, updated daily.

Yes, please send a email to sales@akelasurf.com

Please contact info@akelasurf.com